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Whether you use SAP Business Partner or SAP Customer/ SAP Vendor processing within your enterprise, onboard and manage your vendors and customers' data more efficiently and with greater accuracy with Business Partner Experience

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Simplified Vendor Onboarding

Handshake is your all-in-one vendor onboarding tool. Designed to make onboarding vendors or customers as streamlined as possible, Handshake uses SAP Business Technology Platform, HANA Cloud, Portal and API services to augment Maextro’s capabilities of control and governance around your BP data, giving you a simple yet powerful portal for collaboration.

All data submitted via your business partners will be held within Maextro’s powerful framework for further enrichment and approvals and seamlessly integrated into SAP ECC or SAP S/4 HANA.

If you have already purchased MDG for Business Partner, then Maextro’s Handshake solution simply bolts on top via SAP Business Technology Platform, giving you seamless integration to business partners connected to your enterprise.

Handshake is an SAP endorsed app that is part of SAP's industry cloud!

If you have already purchased MDG for Business Partner, then Maextro’s Handshake solution simply bolts on top via SAP Business Technology Platform, giving you seamless integration to business partners connected to your enterprise.

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Traditional manual onboarding procedures consume up to two days and are susceptible to errors due to manual data entry. However, with the automation expertise of Handshake, the onboarding process becomes remarkably efficient, taking as little as 15 minutes to complete, ensuring swift and error-free vendor integration.

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A transparent approach builds trust, nurtures effective communication, and allows for quick adaptations, ensuring a successful and mutually beneficial partnership between vendors and their clients. Through streamlined interactions and efficient data management, Handshake facilitates a positive vendor experience and lays the foundation for long-term, thriving relationships.

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Handshake leverages AI-powered document data extraction and built-in data governance to eliminate errors from entering the data landscape. This ensures accurate and reliable vendor data, boosting businesses' confidence in their processes. With enhanced data quality, businesses experience increased productivity, reduced risks, and improved vendor management.

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Handshake is highly adaptable and can be customised to cater to businesses of all sizes and complexities. Its flexibility allows it to accommodate high-complexity governance requirements seamlessly

Streamlining Vendor Onboarding through automation


Simple vendor onboarding, registration and authentication in as little as 15 minutes. Triggered by your buyers via Maextro MDG, email notifications for registration are sent to your business partners. Easy onboarding and registration of admin users within your partner's business. Once registered, approvals happen to give further control and a notification back to your partners for data enrichments and validation. API services are used in run time so vendors cannot get their data incorrect. attachments can be requested, sent to each legal entity, and controlled in a delightful UI. Questionnaires and certificate functionality is available as a framework for customising via low code Maextro & integration into Qualtrics.

All data submitted via your business partners will be held within Maextro's powerful frame work for further enrichment and approvals.

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Business Partners can log in and change their details themselves.

This then leads to a change request being created in Maextro for review/approval.

Document information Extraction

Intelligent Document Information Extraction locates and retrieves text from an uploaded image, making the process of digitising invoices and other documents a pain-free experience. By utilising Machine Learning, the document data extraction software continually refines and improves its invoice matching, displaying confidence levels in an elegant UI. Use D.I.E to reduce manual data entry, side-step avoidable errors and free up staff to focus on strategic tasks.

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Upload to SAP

Your data will only be uploaded to SAP after the approval steps have been completed, meaning that no bad or incorrect data is likely to get past our Handshake without your say so.

Real-time verification of postcode/address, company registration, VAT number and IBAN number come as standard and we can create custom checks based on your needs. This will allow you to avoid costly mistakes, saving you time, money, man power and stress.

Digital Product Catalogue

New to Handshake, Digital Product Catalogue transforms relationships between brand manufacturers and their distributors. DPC was designed as a one-stop solution containing deep technical info for packaging. Quickly generate XLS. sheets for customers from their requirements. Getting distributors, the information they need effectively speeds up the time it takes to get your products on their shelves. DPC acts as a tool to combat uncertainty and increase productivity between you and your distributors.

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An introduction to the architecture, the SAP BTP services used, the API's used and security features so you know exactly where Handshake sits and how it functions.

Business Partner Portal's Technical Specification Document can be downloaded using the button below.

Ready to simplify your vendor onboarding process?

If you are sick and tired of spending days, weeks or even months onboarding vendors, then here is your chance to suffer no more! Register for a live demo of Handshake today and watch how a vendor can be onboarding in under 30 minutes. Click below to being your journey to simple vendor onboarding.


Customer & Vendor Onboarding can be a complicated endeavour, often dependant on long email chains and waiting between replies. We've decided to compile a few of the most common questions below for you to look through.

Vendor onboarding is a process flow consisting of collecting, approving and maintaining client information needed to register them as a vendor or supplier to a business. Having these details readily accessible makes purchasing, maintaining communications and making payments to the vendor simple and productive.

The goal of onboarding a vendor is always to make processing data and purchase/ payment requests as simple and accurate as possible. These two goals do not hand in hand when approached manually, making good onboarding complex for many businesses. To achieve a smooth onboarding process, a business should consider the following best practices:
• A vendor onboarding policy
• A comprehensive and consistent vendor onboarding form
• Always research the market for vendors
• Collect data diligently and fully
• Develop a set of rules for maintaining relationships and keeping details correct
• Deploy a business processing solution, like Handshake to uphold data governance save up to two days of data processing

There are many factors which can affect the time it takes to onboard a vendor. It can vary due to policy, research, preparation, risk assessments, and completing vendor onboarding forms and communications. For larger companies using traditional onboarding techniques, the wider vendor onboarding process can take up to six months but always at a minimum of one month.

Focusing on the actual onboarding procedure concerning data transfer, if there are no approvals on day 1, this can take up to a whole day, with an extra day for approvals. Using Handshake, the actual onboarding procedure involving data entry never takes more than 15 minutes, ensuring a speedy and compliant onboarding that saves up to two days of work.

There are several ways onboarding a vendor can go wrong quickly. These mistakes are often avoidable and occur due to being overlooked or underestimated. The following mistakes are essential to avoid with vendors if you are looking to build a good, effective relationship to better your business:

1. Wrong vendor information entered
2. Unverified TAX no, company code or IBAN (Bank information) entered into system
3. Duplicate vendor onboarded
4. Unnoticed vendor information change (Lets say Vendor updated their contact person mobile number, but forgot to notify us)

These mistakes can all be avoided using a vendor onboarding solution like Handshake, which can automate a lot of the data entry, enforce data governance and request regular approvals.